The Donors' Charter
The Donors’ Charter is a set of pledges that is made to any individual or organisation making a donation to charity. It sets out clearly the commitment to those donating funds and the complaints procedure for those who feel the undertaking has been broken.
JM Professional Fundraising strictly adheres to this Charter and ensures that all staff members, trustees and volunteers work within its terms.
The charter is also prominently displayed within each of our working locations, in our staff handbook and as follows.
When soliciting fundraising services on behalf of clients, we undertake that:
- all communications surrounding it will be honest, truthful and will comply with the law
- your right to privacy will be respected and you will not be subjected to any form of pressure
- your gift will be applied to the purpose for which it was originally requested
- your gift will be used in a way that preserves the dignity of the beneficiary
- your gift will be handled responsibly and to the greatest advantage of the beneficiary
- our fundraisers will consider how they meet your wishes as a donor and will be transparent in their dealings with you
- fundraisers will respect your need for confidentiality and will comply with the law relating to fundraising and the use of personal data
- fundraisers will strive to achieve the highest professional standards at all times
- the cost of generating funds will never exceed 20p in the £1.
Any concerns you may have relating to these points will be handled swiftly and effectively by the Fundraising Director.
Contact us if you have any question about the Charter.